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Experience & Expertise

About Giselle

What You Need to Know

In March 2024, in response to a pending lawsuit judgment against them, the National Association of Realtors® released a set of proposed policy and practice changes that will reframe the relationship between real estate professionals and buyers. To be clear, the industry’s fiduciary commitment to the best interests of clients hasn’t changed, but the way agents and buyer clients formalize professional relationships will.

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Changes to the Homebuying Experience

As a homebuyer, this proposed settlement means there will be some changes to your real estate experience:

1. Required Buyer Agreements

Prior to this settlement proposal, it was acceptable (though not widely practiced) for buyer’s agents to forge relatively informal, unwritten agreements with their clients regarding service. Following these proposed changes, buyers must sign a service agreement with a real estate professional in order to be shown homes. 

2. Buyer’s Agent Compensation

Prior to the proposed changes in the settlement, buyer’s agents were compensated via a cooperation agreement with the seller and seller’s agent facilitated by the multiple listing service. While this sort of cooperation is still allowed, the MLS is no longer allowed to coordinate it. Buyer’s agents will now be responsible for negotiating their own compensation with clients.

FAQ

As a homebuyer, these changes will require new, important conversations between you and your real estate professional. A buyer service agreement will formalize your agent’s fiduciary responsibility to you, further protecting your interests. It will allow the opportunity for real, transparent communication with your agent around compensation, offering you a clear understanding of the cost of services and how those services benefit you. 

These conversations will ultimately set buyers up for greater success in their transactions. More buyers will start the home search process with a clear understanding of their strategy, how their agent will support them, and what it will take to get to the closing table. 

Two major changes: First, compensation offers to buyer’s agents will no longer be displayed on the MLS, and the MLS won’t be allowed to facilitate commission cooperation between the buy and sell sides of transactions. Second, all buyers will be required to sign a buyer agreement with their agent outlining service terms, including commission requirements.

Yes. Luxury Presence has created a strategy guide for agents seeking advice on negotiating buy-side compensation. Get your copy of The Future of Buy-Side Compensation here

The best agents have shifted their thinking from the top line to the bottom line. They're obsessed with the client experience. They're taking action very quickly to level up the technology in their businesses because they understand it's the only way to deliver strong profitability and a world-class client experience.

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How I Work With Buyers

As my client, you can expect nothing but the highest level of service and counsel. I take my fiduciary commitment to you extremely seriously and believe that the best way to advocate for your best interests is through preparation. For each property my clients consider, I create a complete set of market research, potential pricing and offer strategies, contract negotiation tactics, and more.

Before the NAR lawsuit settlement proposal, some buyer’s agents were able to get away with doing the bare minimum. Thanks to assumed cooperation with the seller, they might get paid for simply showing up, unlocking doors, and pushing papers. 

While that was never my approach, it is now no longer the world we live in. As my client, you can rest assured that I will provide you with expert-level service and advice throughout our professional relationship.

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Testimonials

Read what my clients have to say about working with me.

Giselle is friendly, courteous, and very knowledgeable. She is very active and will reach out to her contacts to find the best deal whether you are buying or selling. She is honest and straightforward. Giselle found the right buyer at the right time for the right amount of money. I sold my house thanks to her diligence and knowledge of the market.
Giselle is friendly, courteous, and very knowledgeable. She is very active and will reach out to her contacts to find the best deal whether you are buying or selling. She is honest and straightforward. Giselle found the right buyer at the right time for the right amount of money. I sold my house thanks to her diligence and knowledge of the market.
Angela C.
Giselle is a top-notch realtor. She has assisted me in 3 real estate transactions in the past 2 years. She is extremely dedicated, hard-working, reliable, and personable. She will find you the best deal and make sure to follow through until it closes. You need to call her. You will be very pleased with the results! Giselle is an excellent contact!
Giselle is a top-notch realtor. She has assisted me in 3 real estate transactions in the past 2 years. She is extremely dedicated, hard-working, reliable, and personable. She will find you the best deal and make sure to follow through until it closes. You need to call her. You will be very pleased with the results! Giselle is an excellent contact!
Seller
Giselle was so helpful when it came to buying and selling our home. She was always available for any questions and made sure that my experience of buying a house was one of a kind.
Giselle was so helpful when it came to buying and selling our home. She was always available for any questions and made sure that my experience of buying a house was one of a kind.
Angie B.
She is very professional and helpful with all parties, always available anytime you call and arrives with plenty of time before the scheduled. I definitely recommend Giselle; call her and see for yourself what I mean.
She is very professional and helpful with all parties, always available anytime you call and arrives with plenty of time before the scheduled. I definitely recommend Giselle; call her and see for yourself what I mean.
Seller
I have worked with Giselle from Blue Pen Realtors on both the sale of our home and the subsequent purchase of land and construction of our new home. Giselle is a seasoned professional with great knowledge of the real estate market and a superior work ethic. She will stand by you every step of the way.
I have worked with Giselle from Blue Pen Realtors on both the sale of our home and the subsequent purchase of land and construction of our new home. Giselle is a seasoned professional with great knowledge of the real estate market and a superior work ethic. She will stand by you every step of the way.
Seller
Giselle is a skilled negotiator and excellent real estate agent. We were blessed to have her working with us and getting our dream home. Plus, she helped us sell our old home. Everything worked out perfectly. You can’t go wrong when you have Giselle running your real estate deals!
Giselle is a skilled negotiator and excellent real estate agent. We were blessed to have her working with us and getting our dream home. Plus, she helped us sell our old home. Everything worked out perfectly. You can’t go wrong when you have Giselle running your real estate deals!
Michelle D.
Giselle helped us with our home purchase, even with a difficult seller's realtor! We were the backup offer and she helped us secure all the paperwork and all the info we needed to get everything pushed through. I highly recommend Giselle because she will go above and beyond to help you close your sale. And she’s not one of those annoying pushy realtors. She shows you all the properties you want to see and gives you her recommendations based on what she sees - good and bad.
Giselle helped us with our home purchase, even with a difficult seller's realtor! We were the backup offer and she helped us secure all the paperwork and all the info we needed to get everything pushed through. I highly recommend Giselle because she will go above and beyond to help you close your sale. And she’s not one of those annoying pushy realtors. She shows you all the properties you want to see and gives you her recommendations based on what she sees - good and bad.
Daniel
Amazing͏ Realtor and person! Giselle was wonderful to work with. She is very knowledgeable and efficient. Giselle communicated very well and always made herself available for our questions and concerns. Couldn’t have asked for a better realtor. Thank you, Giselle!
Amazing͏ Realtor and person! Giselle was wonderful to work with. She is very knowledgeable and efficient. Giselle communicated very well and always made herself available for our questions and concerns. Couldn’t have asked for a better realtor. Thank you, Giselle!
Kristina R.
Excellent experience. This is a truly special person who prioritizes their clients' interests, tirelessly working to achieve complete satisfaction. We are very happy with their service and the team they work with, and we highly recommend them. Having people who understand your needs and fight for them as if they were their own is a privilege.
Excellent experience. This is a truly special person who prioritizes their clients' interests, tirelessly working to achieve complete satisfaction. We are very happy with their service and the team they work with, and we highly recommend them. Having people who understand your needs and fight for them as if they were their own is a privilege.
Raonel D.
Just had the opportunity to work with Giselle & her partner, Daryl. Great communication, transparency & diligence. Together we sold the property at 1023 NW 3rd Ave in Homestead. Hope to do business again with you in the future.
Just had the opportunity to work with Giselle & her partner, Daryl. Great communication, transparency & diligence. Together we sold the property at 1023 NW 3rd Ave in Homestead. Hope to do business again with you in the future.
Melissa A.
Excellence. Gissele is a very professional agent with a lot of knowledge. Very courteous and explains everything about transactions. She is always available when you call her. I highly recommend her.
Excellence. Gissele is a very professional agent with a lot of knowledge. Very courteous and explains everything about transactions. She is always available when you call her. I highly recommend her.
Orlando F.
Great service and dedication. 10/10 experience!
Great service and dedication. 10/10 experience!
Jennifer
Working with Giselle was a game-changer in our home-buying process. Her expertise, dedication, and attention to detail were evident from the start. She truly understood our needs and went above and beyond to find the perfect home for us. Her professionalism and friendly demeanor made every interaction a pleasure. We couldn't have asked for a better real estate agent. Highly recommended!
Working with Giselle was a game-changer in our home-buying process. Her expertise, dedication, and attention to detail were evident from the start. She truly understood our needs and went above and beyond to find the perfect home for us. Her professionalism and friendly demeanor made every interaction a pleasure. We couldn't have asked for a better real estate agent. Highly recommended!
Humberto Z.
Everything was excellent.
Everything was excellent.
Baltazar T.
Makes the difference! I was recommended Giselle by a family member, and I’m so grateful my husband and I decided to work with her and her team! They have made an often painful experience a lot easier than expected, and we have been able to short-sell and buy successfully in a lot less time than expected. Giselle and her team make the experience a better one!
Makes the difference! I was recommended Giselle by a family member, and I’m so grateful my husband and I decided to work with her and her team! They have made an often painful experience a lot easier than expected, and we have been able to short-sell and buy successfully in a lot less time than expected. Giselle and her team make the experience a better one!
Daily B.
Very professional with her job.
Very professional with her job.
Barbara S.